At ArtCanvas, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
1.1 Personal Data
We may collect personally identifiable information, such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (credit card numbers, billing address)
- Username and password
- Profile information (profile picture, biographical information)
- Content you create, upload, or share on our platform
1.2 Non-Personal Data
We may also collect non-personal information about you whenever you interact with our website. Non-personal information may include:
- Browser name
- Device type
- Operating system
- Internet Service Provider (ISP)
- Pages visited
- Time and date of your visit
- Referring/exit pages
- Clickstream data
2. How We Use Your Data
We may use the information we collect from you for various purposes, including to:
- Create and manage your account
- Provide and maintain our services
- Process transactions and send related information including confirmations and invoices
- Send administrative information, such as updates, security alerts, and support messages
- Respond to customer service requests and support needs
- Personalize your experience and deliver content and product offerings relevant to your interests
- Allow you to participate in interactive features of our service when you choose to do so
- Gather analysis or valuable information so that we can improve our services
- Monitor the usage of our services
- Detect, prevent and address technical issues
- Send you marketing and promotional communications (if this is in accordance with your marketing preferences)
- Protect our rights, your rights, and the rights of others
3. Cookie Policy
3.1 What Are Cookies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third party to recognize you and make your next visit easier and the service more useful to you.
3.2 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
3.3 Your Cookie Choices
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled that make your site experience more efficient, and some of our services will not function properly.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:
- To trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
- To comply with legal requirements, such as responding to a subpoena, court order, or similar legal process
- To protect our rights, property, or safety, or the rights, property, or safety of our users or others
- To an acquiring party in the event of a merger, acquisition, restructuring, dissolution, or other sale or transfer of some or all of our assets
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use secure servers, encryption, firewalls, and other technology and procedures to help protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: You have the right to request copies of your personal information.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +441932514472
- By mail: 27 Charlie Loaf, Juliaberg, ST3 5SH, United Kingdom